At Xenia International (OPC) Pvt. Ltd., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, email, or phone, or when you purchase our home décor and handicraft products.
1. Information We Collect
We may collect the following types of information from you:
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Personal Information: Name, phone number, email address, billing/shipping address, and payment details when you place an order.
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Communication Information: When you contact us via email, phone, or social media, we may retain your message and contact details.
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Device and Usage Information: If you use our website, we may collect technical data such as IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To communicate with you about your purchase or inquiries
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To improve our products, services, and customer experience
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To send order confirmations, shipping updates, or promotional offers (with your consent)
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To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
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Payment processors to complete transactions
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Courier services to deliver your products
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Government authorities if required by law
All third-party service providers are obligated to protect your information and use it only for the services they provide on our behalf.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communication at any time
To exercise these rights, please contact us at xeniainternationalecom@gmail.com.
6. Cookies and Tracking
Our website may use cookies to enhance user experience and track website usage. You can choose to disable cookies in your browser settings, but some features of our site may not function properly as a result.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this policy periodically for updates.
Contact Us
Xenia International (OPC) Pvt. Ltd.
No. 153, Palm Arcade, 2nd Floor, 1st Main Road, 3rd Stage,
Near BDA Complex, HBR Layout,
Bangalore – 560043
📧 xeniainternationalecom@gmail.com
📞 6378946021 / 9928668912